Frequently Asked Questions

General Questions


Your unique timeline will depend on numerous factors, including any ongoing health issues you may be experiencing. Generally, NeoWave yields noticeable results almost immediately (after just a few treatments) with ongoing improvements 45 days thereafter.


NeoWave provides long-term results by combating ED at the source. Men experience up to a 93% success rate and oftentimes no longer need pills or supplements as a result.


NeoWave is most effective when used 3 times per week over the course of 6 to 12 weeks. Each treatment should be about 5 minutes.


For most men, there are 0 side effects from NeoWave (other than increased sexual performance, greater stamina, stronger erections, and better orgasms).

Occasional light bruising may appear in the area that has been treated. This is commonly due to excessive force or heightened sensitivity along the shaft.

Treatments should never cause any pain. Although it's crucial to apply enough force for the shockwaves to reach deep into the tissue, decrease the pressure if you feel any discomfort.

If discomfort arises, it is advisable to stop treatments until the area feels less tender. To guarantee a relaxed experience, particularly as you adjust to the sensation of Neowave, the use of an over-the-counter lidocaine cream can be used – Although most men do not require it.


No. NeoWave is available exclusively via our website.


No. NeoWave is a urologist-recommended and used treatment solution that you can order today without a prescription. Start enjoying better sex today.


NeoWave harnesses acoustic wave technology, sending shockwaves to spur cell and tissue growth. To accomplish this, the device relies on several internal components that are mechanical. Each device leverages state-of-the-art insulation technology to reduce noise amplification, however, we highly encourage using hearing protection during usage. NeoWave is best used in acoustically soft spaces (i.e. rooms with bedding, carpet, or curtains) and should be avoided in enclosed spaces with reverberative surfaces (such as metal or tiles).


Although there is no harm in combining NeoWave treatments with ED pills, the vast majority of men no longer require pills to achieve and sustain erections after using NeoWave.


Before starting therapy, it's always best to consult your physician. If you have any of the following medical conditions, NeoWave may not be appropriate for you:

Blood Clotting Disorder - If you have been diagnosed with a blood clotting disorder or suspect you have one, don't use NeoWave without first getting the okay from your doctor.

Taking Anticoagulants (i.e. warfarin, Eliquis, Xarelto)

Poorly Controlled Diabetes - High blood glucose levels can damage blood vessels and vital organs. It's important to work closely with your doctor to keep your blood glucose levels in a healthy range. The harm from poorly managed diabetes over time may outweigh the benefits of Li-ESWT.

Poorly Controlled High Blood Pressure - To maximize the benefits of NeoWave, it is essential to manage high blood pressure before starting therapy.


NeoWave requires absolutely 0 abstinence from sex. You could use NeoWave and engage in sexual activity immediately afterward without adverse side effects or a reduction in treatment effectiveness.

Shipping & Returns


Your privacy is a top priority for us. That's why we use discrete packaging for your protection.


NeoWave ships within 1 to 3 business days domestically and 3 to 5 days internationally. Shipments are processed on business days only (excluding Saturdays and Sundays) and may require 1 to 2 days for processing and shipment.


If you would like to make alterations to your order, reach out to and we will work as expeditiously as possible to make the change.


We are happy to inform you that we offer a 30-day money-back guarantee. If you return the product in its original, undamaged condition within 30 days, we will process a refund within 10 business days. All returns are subject to a 5% restocking fee.

Kindly be informed that:

Products that are damaged cannot be refunded. In the event that your product sustains damage during shipping, kindly notify us immediately so that we can initiate an investigation and file a complaint with the shipping company.


Domestic shipping is free because NeoWave ships directly from within the United States. For international shipping information and pricing, please reach out.